Eber achieved a 4.35% response rate with personalized cold outreach using AiSDR

“The email content is creative yet simple, and the AiSDR team has been very helpful in reviewing campaigns before launch and adding potential leads.” – Joanna Choy, Sales Development Representative

Key results from using AiSDR

4.35% response rate

59.30% open rate

6 meetings booked

Industry B2C Software

Team Sales

Location Singapore

About Eber

Eber is a cloud-based software company that helps businesses build and manage loyalty programs. It allows companies to customize and run loyalty solutions across multiple channels – online, in-store, and mobile – using a no-code platform. Eber’s system is used by global brands like Nike and Lalamove to improve customer retention and support business growth.

Challenges

Eber, a growing business, faced challenges with their SDR team being stretched too thin across various sales activities. Their SDRs handled both inbound and outbound leads, while also managing demos and discovery calls. They needed a solution to automate outreach so that SDRs could focus on human interactions. With rising demand for personalized, high-quality outreach, Eber sought a system that would automate the process while crafting emails that felt personalized and relevant to each prospect, without requiring constant manual effort.

SDRs managing too many tasks

Needed automation to free up SDRs for human interaction

Looked for personalized, relevant emails

“Splendid experience with AiSDR!” – Joanna Choy, Sales Development Representative

4,485 cold emails sent so far

59.30% open rate, 4.35% response rate

6 meetings booked that converted to opportunities

Results

We began by launching a cold outreach campaign for Eber with a small batch of leads. Despite the limited number, responses came quickly, leading to another campaign. By the end of the first month, Eber booked a meeting that led to an opportunity. We then scaled their outreach while providing new inboxes that were constantly warming up for cold outreach. To date, they’ve sent 4,485 emails with a 59.30% open rate and a 4.35% response rate that resulted in 6 meetings—some of which converted into opportunities.

Sample conversations AiSDR had for #Eber

Prospect

Thanks to AiSDR, Eber revamped their outreach and gained measurable results in both open rates and conversions while freeing up their SDR team to focus on what matters – building relationships and closing deals.

Eber achieved a 4.35% response rate with personalized cold outreach using AiSDR

About Eber

Challenges

Results

Sample conversations AiSDR had for #Eber

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