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AI Prospecting for SupportNinja

SupportNinja is a provider of customer support outsourcing solutions. The company offers services such as customer service, back-office support, and content moderation, catering to startups and fast-growing companies.

Company data:

Company size:

1700 employees

Website URL:

https://www.supportninja.com

Industry

Outsourcing/Offshoring

Headquarters:

Austin, Texas, USA

Investment round:

N/A

ARR:

N/A

Key stakeholders

These are the current top-level decision-makers at the company and their LinkedIn profiles. Check them for recent activity and updates

Craig Crisler

Chief Executive Officer

Jacob Moelter

Chief Operating Officer & Chief Financial Officer

Roman Morris

President

Latest news about SupportNinja

Here are some of the most recent media mentions. Use them in your sales prospecting to qualify a prospect's buyer intent and personalize outreach with the latest company updates

SupportNinja has released the '2025 CX Outsourcing Report' highlighting AI adoption in outsourcing, with 77% of CX leaders requiring AI capabilities. The company launched a suite of AI-powered tools, including NinjaAI Editor, Notetaker, QA, and Hub, to enhance agent performance and automate critical processes while maintaining human empathy[2][5].

SupportNinja has expanded its capabilities with comprehensive end-to-end customer experience outsourcing solutions, enhancing the entire customer journey from initial conversion through onboarding, support, and renewals, in response to growing market demand for increased engagement, loyalty, and satisfaction[4].

SupportNinja has introduced a new suite of AI-powered tools as part of its Outsourcing 2.0 initiative, designed to boost efficiency, enhance customer experience, and scale operations smarter. These tools include NinjaAI Editor, Notetaker, QA, and Hub, which automate critical processes and enhance agent performance while maintaining human empathy[2].

Open job positions at SupportNinja

This company is actively hiring to fill these roles. Use this for sales prospecting if your solution assists, augments, or provides an alternative for the growing team and position.

Looks like we couldn't find any open jobs at this company at the moment. But we'll keep looking!

AI sales outreach emails you can send to SupportNinja

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