--- title: "Study – Eber" date: "2024-10-04T16:50:10+00:00" url: "https://aisdr.com/case-study-eber/" description: "Eber uses AiSDR to personalize and send cold outreach emails to get meetings booked. This frees Eber to focus on converting demos to deals." --- # Study – Eber ![](https://aisdr.com/wp-content/uploads/2024/10/Eber-logo-case-study-page-v-5.png) # Eber achieved a 4.35% response rate with personalized cold outreach using AiSDR “The email content is creative yet simple, and the AiSDR team has been very helpful in reviewing campaigns before launch and adding potential leads.” – Joanna Choy, Sales Development Representative Key results from using AiSDR 4.35% response rate 59.30% open rate 6 meetings booked ![](https://aisdr.com/wp-content/uploads/2024/04/converted.svg) Industry B2C Software ![](https://aisdr.com/wp-content/uploads/2024/04/converted.svg) Team Sales ![](https://aisdr.com/wp-content/uploads/2024/04/converted.svg) Location Singapore ## About Eber Eber is a cloud-based software company that helps businesses **build and manage loyalty programs**. It allows companies to customize and run loyalty solutions across multiple channels – online, in-store, and mobile – using a no-code platform. Eber’s system is **used by global brands like Nike and Lalamove** to improve customer retention and support business growth. ### Challenges Eber, a growing business, faced challenges with their **SDR team being stretched too thin across various sales activities**. Their SDRs handled both inbound and outbound leads, while also managing demos and discovery calls. They needed a solution to automate outreach so that SDRs could focus on human interactions. With **rising demand for personalized, high-quality outreach**, Eber sought a system that would automate the process while crafting emails that felt personalized and relevant to each prospect, without requiring constant manual effort. SDRs managing too many tasks Needed automation to free up SDRs for human interaction Looked for personalized, relevant emails “Splendid experience with AiSDR!” – Joanna Choy, Sales Development Representative 4,485 cold emails sent so far 59.30% open rate, 4.35% response rate 6 meetings booked that converted to opportunities ### Results We began by launching a cold outreach campaign for Eber with a small batch of leads. Despite the limited number, **responses came quickly**, leading to another campaign. **By the end of the first month**, Eber booked a meeting that led to an opportunity. We then scaled their outreach while providing new inboxes that were constantly warming up for cold outreach. To date, they’ve sent 4,485 emails with a 59.30% open rate and a **4.35% response rate** that resulted in 6 meetings, some of **which converted into opportunities**. ## Sample conversations AiSDR had for #Eber ![](https://aisdr.com/wp-content/themes/aisdr2/assets/images/logo-aisdr.png) ![](https://aisdr.com/wp-content/uploads/2025/07/eber-outg-1.png) ### Prospect ![](https://aisdr.com/wp-content/uploads/2025/07/eber-inc-1.png) ![](https://aisdr.com/wp-content/themes/aisdr2/assets/images/logo-aisdr.png) ![](https://aisdr.com/wp-content/uploads/2025/07/eber-outg2.png) ### Prospect ![](https://aisdr.com/wp-content/uploads/2025/07/eber-inc2.png) ![](https://aisdr.com/wp-content/themes/aisdr2/assets/images/logo-aisdr.png) ![](https://aisdr.com/wp-content/uploads/2025/07/eber-outg-3.png) ### Prospect ![](https://aisdr.com/wp-content/uploads/2025/07/eber-inc-3.png) Thanks to AiSDR, Eber revamped their outreach and gained measurable results in both open rates and conversions while freeing up their SDR team to focus on what matters – building relationships and closing deals. ## Read more stories [ ![](https://aisdr.com/wp-content/uploads/2024/05/Group-3-2.png) ![](https://aisdr.com/wp-content/uploads/2024/05/Case-Study_-Metal_Preview.png) Metal closed 1.8x more revenue with cold outreach powered by AiSDR ](https://aisdr.com/case-study-metal/) [ ![](https://aisdr.com/wp-content/uploads/2024/08/Case-Study_-Mary-Technology_logo.png) ![](https://aisdr.com/wp-content/uploads/2024/08/Case-Study_-Mary-Technology_Preview.jpg) Mary Technology saw results from day two and booked their first meeting within a week ](https://aisdr.com/case-study-mary-technology/) [ ![](https://aisdr.com/wp-content/uploads/2025/10/Group-9645.png) ![](https://aisdr.com/wp-content/uploads/2025/10/Case-Study_Hakkoda-upd_Featured_Image.png) Our client sent 8,000+ emails in 4.5 months, hitting reply rates up to 6.19% ](https://aisdr.com/case-study-hakkoda/) See how AiSDR runs your outreach Let AiSDR try and convince you to book a meeting with us 😉 TRY AISDR See how AiSDR will sell to you